CareerPlan

Senior Manager, Channel Operations

New York, United StatesRemoteFull-time$160k2026-07-12 → 2026-11-09

Core

Strategic owner of Channel Operations designing scalable processes and metrics to grow partner-sourced revenue for a cybersecurity AI platform.

Role type

Senior Manager, Channel Operations

Builds

Scalable channel operating model, processes, and reporting for partner-led growth

Domain

Cybersecurity / SaaS

Deliverable

dashboards & analysis

Required skills

Channel Operations strategy, Salesforce administration, Partner ecosystem management, KPI definition, Process design, Team leadership

Preferred skills

Cybersecurity domain experience, GTM operations

Technologies

Salesforce, PRM solutions, AWS Marketplace

Responsibilities

Design and evolve the Channel operating model; Define and monitor KPIs for channel effectiveness; Own core Channel Ops processes (deal registration, program operations); Build executive-ready dashboards; Manage and mentor Channel Ops ICs

Seniority

Senior, hands-on IC with management responsibilities