Account Manager (m/w/d)
Core
Account Manager responsible for managing an existing customer portfolio, driving strategic commercial collaboration, and expanding product adoption within the digital health sector.
Role type
Account Manager (B2B)
Builds
Strategic commercial offerings and expanded product portfolios for healthcare clients
Domain
Digital Health / eHealth
Deliverable
client delivery
Required skills
Account management, B2B sales, stakeholder relationship building, contract lifecycle management, cross-functional collaboration, CRM proficiency, business acumen
Preferred skills
Experience with complex software solutions, knowledge of digitalization in healthcare
Technologies
CRM systems, Office applications
Responsibilities
Manage and grow an existing customer portfolio, build strong relationships with key stakeholders, conduct regular customer meetings and coordinate action plans, identify upsell opportunities and develop proposals with sales teams, monitor contract renewals and prepare decisions, collaborate with product and support teams to integrate customer feedback, document interactions and business potential in CRM
Seniority
Mid-level, hands-on IC