Lead, Client Success
Core
Lead client and agency relationships to drive strategic adoption of Epsilon's person-first digital media solutions and transform business objectives into high-performing media realities.
Role type
Senior individual contributor, Lead Client Success
Builds
High-performing media campaigns and strategic readouts for client leadership
Domain
Digital media, data and identity, clean rooms
Deliverable
client delivery
Required skills
Client relationship management, digital media strategy, performance data analysis, revenue growth, cross-functional collaboration, proposal development
Preferred skills
Platform-based execution experience, proactive problem identification, partnership building
Responsibilities
Partner with Client Leadership/Sales Team to identify and advance optimization, upsell, and digital media growth opportunities. Synthesize performance insights and support QBRs and strategic readouts. Connect campaign results to broader business goals and future investment planning. Develop innovative, data-driven media proposals and campaigns that leverage Epsilon's industry-leading identity products. Directly influence Epsilon's growth by ensuring delivery excellence and operational health.
Seniority
Senior, hands-on IC