Customer Service Manager (m/w/x)
Core
Central customer service role handling full customer care, booking management, and support for travel experiences via phone, email, and chat.
Role type
Customer Service Manager
Builds
Travel experiences and customer support for Travelcircus
Domain
Travel & Tourism
Deliverable
client delivery
Required skills
Customer consultation, booking management, reservation handling, cancellations, MS Office, Internet affinity, fluent German, good English
Preferred skills
French and/or Spanish, background in tourism or hospitality, reservation experience
Responsibilities
Competent customer consultation via phone, email, and chat; handling product inquiries and bookings; managing rebookings, cancellations, and other customer requests (via careerplan.io/jobs/1663635-customer-service-manager-mwx-at-travelcircus)
Seniority
Individual Contributor