Sachbearbeiter (m/w/d) Kundenservice
Core
Customer service and logistics operations for food distribution, handling driver reporting, shipment tracking, and customer complaints.
Role type
Customer service operations specialist
Builds
Customer service workflows and logistics documentation for food logistics
Domain
Food logistics / Supply chain
Deliverable
dashboards & analysis
Required skills
Customer monitoring, Driver reporting, Shipment tracking, Complaint handling, Statistical reporting, MS-Office, Transport management systems
Preferred skills
Customer experience, Teamwork, Stress resistance, Assertiveness, Communication
Technologies
MS-Office, Transport management systems