Regional Account Manager
Core
Drive customer retention, identify expansion opportunities, and build strategic relationships for Acquia's digital experience platform.
Role type
Senior Account Manager
Builds
Acquia Digital Experience Platform (DXP) services
Domain
SaaS / Digital Experience Platform
Required skills
customer retention, account expansion, strategic relationship building, quota management, high-volume account management, forecasting, analytical skills, system management, escalation resolution, sales database management
Preferred skills
strategic account planning, channel partner co-selling, outbound outreach
Technologies
Acquia DXP, Sales database
Responsibilities
Drive customer retention and identify expansion opportunities, Guide customers through onboarding, Host Quarterly Business Reviews, Build expansion pipeline via outbound outreach and partner co-selling, Exceed quarterly renewal and net renewal goals, Partner with internal resources to resolve escalations, Update and maintain Sales database weekly
Seniority
Mid-Senior, quota-carrying IC