Growth Account Manager
Core
Nurturing and growing strategic-level client relationships to drive revenue generation and manage partnerships within the global payroll and payments industry.
Role type
Strategic Account Manager
Builds
Global workforce management solutions for clients in 160+ countries
Domain
B2B Fintech / Payroll & HRIS
Deliverable
client delivery
Required skills
Account management, revenue growth (upsell/cross-sell), partnership management, RFP support, client relationship building, business review facilitation, risk identification, AI tool utilization, process optimization
Preferred skills
Knowledge of Payroll/HRIS/Fintech, proficiency with CRM and project management tools, experience leveraging AI for customer engagement and operational efficiency
Technologies
CRM software, project management tools, AI-powered productivity solutions
Responsibilities
Build and maintain strong client relationships and manage partnerships; Drive revenue growth by identifying upsell and cross-sell opportunities; Deliver exceptional service by addressing client needs and conducting regular business reviews; Support RFPs and RFIs by contributing to proposals and participating in customer presentations; Achieve individual and team KPIs and monitor account health; Leverage AI tools to enhance account planning and operational efficiency; Optimize client interactions and account management processes using playbooks.
Seniority
Mid-level, hands-on IC
