Account Manager - Brazil
Core
Partners with enterprise customers to build, deploy, and scale conversational agents on the ElevenLabs Agents Platform, focusing on hands-on execution of agent design, persona creation, conversation flows, and tool integrations.
Role type
Senior Account Manager (Enterprise B2B SaaS/AI)
Builds
Production-ready conversational agents (voice and chat) for enterprise clients
Domain
AI/ML, Conversational AI, Enterprise Software
Deliverable
production ML models
Required skills
Customer Success or Account Management for complex B2B SaaS/AI, Agent design and deployment, API integration and SDK navigation, Revenue quota ownership and cross-sell strategy, Data analysis of agent performance logs, LATAM market knowledge
Preferred skills
Experience with ElevenLabs platforms (Agents, Creative, API), Technical problem-solving
Technologies
ElevenLabs Agents Platform, Web/Mobile/Telephony integrations, SDKs
Responsibilities
Advise on agent design and voice customization, Guide deployment across web/mobile/telephony, Analyze performance data to optimize accuracy and UX, Own expansion outcomes and net revenue retention, Drive cross-sell opportunities, Partner with Sales and Engineering
Seniority
Senior, hands-on IC