Engineering Manager, Agents
Core
Lead a team of engineers building and shipping AI agents that manage complex customer interactions and drive retention for enterprise clients.
Role type
Engineering Manager, AI Agents
Builds
Mission-critical AI agents for voice, chat, email, and SMS channels
Domain
Conversational AI, Customer Experience, Enterprise Software
Deliverable
production ML models | product features
Required skills
Engineering management, Python, TypeScript, asynchronous programming, distributed systems, system debugging, technical strategy, team mentoring
Preferred skills
Multi-modal models, LLM applications, agentic workflows
Responsibilities
Lead and grow a team of engineers building AI agents, partner with enterprise customers to define scalable solutions, drive execution across the full lifecycle of agent deployments, partner with product and research to guide platform evolution, define technical strategy and roadmap, mentor engineers on technical guidance and career development
Seniority
Manager, hands-on technical leadership
