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Head of Client Solutions

Melbourne, Victoria💼 Full-time🗓 2026-08-28 → 2026-09-26

Core

Senior leadership role responsible for the commercial health, strategic direction, and delivery excellence of Bolster's most important client relationships, leading the Client Solutions team to deliver integrated work across media, creative, content, social, and experiential.

Role type

Senior leadership Head of Client Solutions

Builds

Integrated client strategies, annual plans, and seamless delivery workflows for Tier 1 clients

Domain

Integrated communications, culture marketing, and brand-to-fan connection

Deliverable

production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work

Required skills

Strategic client partnership, revenue forecasting, fee negotiation, P&L ownership, resource planning, integrated campaign leadership, new business development, team mentoring, workflow optimization, cross-discipline literacy

Preferred skills

Leading senior client relationships (CMO/Marketing Director level), growing account scopes, commercial acumen, cross-functional alignment

Technologies

Emerging AI-enabled workflows

Responsibilities

Act as senior strategic partner for Tier 1 clients, own commercial health of client portfolio, lead and develop the Client Solutions team, design and improve client experience workflows, lead new business pitches, oversee campaign delivery against KPIs

Seniority

Senior, hands-on IC with leadership responsibilities

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