Sr. Director, Renewals Operations
Core
Co-lead the future-state design and end-to-end operational execution of an integrated commercial function governing pricing, deal desk, and contract negotiation for a ~$250M Enterprise ARR base.
Role type
Senior Director, Integrated Commercial Operations
Builds
Integrated commercial function unifying pricing, deal desk, and contract negotiation capabilities
Domain
Enterprise SaaS / Learning Technology
Required skills
SaaS/PaaS commercial operations leadership, deal desk and pricing governance, commercial policy design, process redesign with AI/automation, deal and margin economics, executive cross-functional partnership
Preferred skills
MBA or Advanced Degree in quantitative/business/finance, learning technology or enterprise SaaS experience
Technologies
CPQ, approval workflows, contract lifecycle management tools, Claude
Responsibilities
Co-manage future-state design of the commercial function, integrate fragmented pricing and contract resources, redesign commercial processes using AI, define enabling systems requirements, drive ARR and productivity improvements, build and lead the function's team
Seniority
Director, strategic design and operational leadership