Account Manager
Core
Drive revenue expansion and retention for multi-location enterprise clients by executing renewal strategies, negotiating contracts, and identifying upsell opportunities.
Role type
Senior quota-carrying Account Manager (B2B SaaS)
Builds
Revenue growth and contract renewals for existing SOCi clients
Domain
B2B SaaS / Local Marketing / Multi-location Enterprise
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Quota carrying sales experience, contract negotiation, upselling to existing clients, CRM proficiency, multi-location brand experience, business case development, forecasting accuracy, cross-functional partnership
Preferred skills
Multi-location brands experience, existing industry contacts, entrepreneurial spirit, creative sales strategy, fast-paced environment adaptability
Technologies
Salesforce or equivalent CRM
Responsibilities
Build and execute account plans to drive growth and retention, cultivate deep relationships with executive stakeholders, act as a trusted advisor on localized marketing, represent SOCi at customer-facing events and conferences, identify upsell and cross-sell opportunities, maintain strong forecasting accuracy and pipeline discipline, deliver compelling business cases articulating ROI
Seniority
Senior, hands-on IC