IT Service Engineer (m/w/d) - 310826-2-OBA
Core
On-site IT service delivery including workstation setup, device management, and user support for clients.
Role type
IT Service Engineer (1st/2nd Level Support)
Builds
IT workstations, mobile devices, and managed services for client organizations
Domain
IT Services / Managed Services
Deliverable
client delivery
Required skills
IMAC service execution, hardware and software setup, PC and user lifecycle management, ticket system usage, rollout project execution
Preferred skills
Experience in 1st or 2nd level support, knowledge of common operating systems
Technologies
Hardware, Software, Operating Systems, Ticket Systems
Responsibilities
Install, Move, Add, Change (IMAC) services for clients; Commissioning of IT workstations and mobile devices; Client service activities; Support tasks within PC and user lifecycle management; Execution of IT rollout projects