IT-Service-Techniker Vor-Ort-Support m/w/d [Kziff. RM9175]
Core
On-site and remote IT support technician responsible for desktop PCs, notebooks, peripherals, software settings, and user accounts.
Role type
IT Service Technician (On-site Support)
Builds
Maintains and repairs workplace IT infrastructure for employees.
Domain
IT Support / Desktop Administration
Required skills
Hardware troubleshooting, software configuration, user account management, ticket system usage, image deployment, basic hardware replacement (RAM, SSD), documentation.
Preferred skills
None stated.
Technologies
Desktop PCs, Notebooks, Peripherals, Ticketsystem, RAM, SSD.
Responsibilities
Support colleagues on-site and remotely, act as contact for workplace IT topics, handle support requests via tickets or coordinator, prepare and image exchange devices, perform simple hardware swaps, escalate complex repairs, document all hardware and software tasks.
Seniority
Entry-level to Mid-level, hands-on IC.