Fieldservicetechniker (m/w/d) im Raum Hamburg/Norderstedt [Kziff.OK9163]
Core
On-site IT field service technician performing break/fix, IMAC services, and hardware rollouts for client workstations.
Role type
IT Field Service Technician
Builds
Client workstations, laptops, printers, and peripherals
Domain
IT Hardware & Support
Deliverable
client delivery
Required skills
Break/fix diagnostics, IMAC implementation, Windows OS, Office applications, LAN/WLAN basics, Class B driver's license
Preferred skills
Structured problem-solving, customer consultation
Responsibilities
Perform break/fix services for workstations, laptops, printers, and peripherals; Execute IMAC services (Install, Move, Add, Change) in client environments; Support rollouts, relocations, and hardware renewals; Document service incidents in ticketing systems; Maintain SLA compliance; Provide on-site professional consultation and support to clients.