Tesla Support Advisor mit Rumänisch und Deutsch (m/w/d) - Berlin
Core
Customer Support Advisor providing technical and general support for Tesla vehicles and services to existing German customers via phone, SMS, and email.
Role type
Customer Support Advisor
Builds
Customer support interactions for Tesla vehicles and services
Domain
Automotive / Customer Support
Deliverable
client delivery
Required skills
Technical expertise, German (C1), Romanian (C1), English (B2-C1), phone communication, written communication, problem-solving, documentation, prioritization
Preferred skills
Weekend availability (1x/month)
Responsibilities
Answer customer inquiries via phone, SMS, and email; assess and resolve breakdown, technical, and general support requests; escalate issues efficiently; document support cases and communications; improve customer service quality.
Seniority
Individual Contributor