Tesla Support Advisor mit Polnisch und Deutsch (m/w/d) - Berlin
Core
Customer Support Advisor for Tesla vehicles and services, providing technical and general support to existing German customers via phone, SMS, and email.
Role type
Customer Support Advisor
Builds
Customer support interactions for Tesla vehicles and services
Domain
Automotive / Customer Support
Deliverable
client delivery
Required skills
Technical expertise, multilingual communication (German, Polish, English), problem-solving, documentation, prioritization, adaptability
Preferred skills
Experience with multiple systems, weekend availability
Technologies
Tesla support software and tools
Responsibilities
Answer customer inquiries via phone, SMS, and email; assess and resolve technical and general support requests; escalate issues efficiently; document support cases and communications; continuously improve customer service quality
Seniority
Individual Contributor