Inside Sales / Customer Manager (w/m/d)
Core
Inside Sales and Customer Manager responsible for daily business and after-sales support, managing the full order lifecycle from quote creation to fulfillment for a dedicated customer portfolio.
Role type
Inside Sales / Customer Manager
Builds
IT services, hardware solutions, and managed services for enterprise and public sector clients
Domain
IT Services / B2B Sales
Required skills
Sales experience, order management, customer relationship management, technical pre-qualification coordination, account growth
Preferred skills
Commercial training background, experience in inside sales, interest in technology trends
Technologies
Samsung, LG, PLM, ERP, Red Hat, IBM
Responsibilities
Serve as the primary contact for customers in inside sales and after-sales processes; Create and actively track quotes and manage order fulfillment; Coordinate with pre-sales teams and manufacturers for technical pre-qualification; Support the sales team in customer-oriented activities; Manage and expand a dedicated customer portfolio