Account Manager Inside Sales (w/m/d)
Core
Inside Sales Account Manager responsible for managing a defined portfolio of industrial customers, developing business relationships, and driving cross-selling/up-selling opportunities for IT services.
Role type
Inside Sales Account Manager
Builds
IT services portfolio including Infrastructure, Cloud, Security, Networking, Modern Workplace, and Managed Services
Domain
IT Services / Industrial Manufacturing
Deliverable
client delivery
Required skills
Inside Sales or Account Management experience, technical understanding of IT solutions, ability to identify customer needs, relationship building with commercial and technical stakeholders, structured process management
Preferred skills
Experience with midmarket or enterprise customers, knowledge of manufacturing industry processes, ability to coordinate with Key-Account Management and technical specialists
Technologies
Infrastructure, Cloud, Security, Networking, Modern Workplace, Managed Services
Responsibilities
Manage a defined customer portfolio in the industrial sector, identify new needs and develop cross-selling/up-selling potentials, support customers with IT topics and coordinate with technical specialists, accompany customer requests and opportunities from initial need to successful closure, maintain structured sales processes and contribute to sustainable growth of industrial accounts
Seniority
Mid-level, hands-on IC