Werkstudent Service Operation (w/m/d)
Core
IT Incident Management and operational support for clients, including ticket handling, classification, monitoring, and coordination of business tasks.
Role type
Student IT Operations Specialist
Builds
IT service stability and client support
Domain
IT Services / Managed Services
Required skills
IT Incident Management, Ticket System Management, Client Communication, Operational Coordination, Problem Classification
Preferred skills
Interest in diverse technologies, Conceptual thinking, Team collaboration
Technologies
Ticketing systems, IT Infrastructure tools