Junior Desktop Support Intern, Summer 2026
Core
Provide Help Desk support, monitor mission-critical systems, and manage daily IT operational activities for a bank.
Role type
Junior Desktop Support Intern
Builds
IT operational stability and user support services
Domain
Banking / IT Operations
Deliverable
client delivery
Required skills
Incident triage and resolution, system monitoring, deployment coordination, data analysis, process improvement, end-user support, knowledge asset development
Preferred skills
Familiarity with IT operational processes, understanding of support concepts, technical knowledge of systems and tools
Technologies
Support, Network, Security, Matrix, Office 365
Responsibilities
Monitor, restore service, and manage daily activities of mission-critical systems; Provide Help Desk support and coordinate Incident Management; Facilitate the deployment of changes within the production environment; Respond promptly to production system issues and problems; Conduct initial triage and resolution of incidents, including automated solutions; Offer end-to-end technology support covering systems and networks
Seniority
Intern / Co-op