1st Level IT-Support - Infrastructure & Security (w/m/d)
Core
1st Level IT Support specialist handling infrastructure and security incidents via phone, email, and ticketing systems.
Role type
1st Level IT Support Engineer (Infrastructure & Security)
Builds
Operational stability for client IT environments
Domain
IT Infrastructure & Security
Required skills
IT infrastructure basics, Cloud fundamentals, Security basics, Windows/Linux OS familiarity, Network knowledge, Virtualization, Backup/Storage, Security systems (Cisco, Trend Micro, Splunk), Monitoring, Remote access/Password management, ITSM tools
Preferred skills
German (fluent), English (good), 24/7 shift work readiness