Telesales Agent & Inside Sales (w/m/d)
Core
Central point of contact for telesales customers, creating offers, calculating pricing, and driving cross-selling and upselling success.
Role type
Inside sales agent (IT services)
Builds
IT infrastructure, digitalization, multi-cloud, modern workplace, security, and business applications solutions
Domain
IT services and consulting
Required skills
Customer orientation, offer creation, pricing calculation, cross-selling, upselling, CRM usage, distributor coordination, tender preparation
Preferred skills
Experience in inside sales or IT system house, Microsoft Office, Microsoft Dynamics NAV, SAP S/4HANA ERP
Technologies
Microsoft Dynamics NAV, SAP S/4HANA ERP, CRM systems
Responsibilities
Serve as central contact for telesales customers, create offers and manage pricing calculations, coordinate between distributors and manufacturers, prepare for tenders and process framework agreements
Seniority
Entry to Mid-level, hands-on IC