Job
Core
Sales & Customer Support Officer handling incoming customer requests, preparing technical/financial offers, managing sales orders in ERP, and supporting client communication.
Role type
Sales & Customer Support Officer
Builds
Integrated technology solutions for private businesses and public organizations
Domain
IT Systems Integration / Business Services
Deliverable
product features
Required skills
Customer request handling, Technical/financial offer preparation, ERP system usage, CRM management, Sales order entry, Cross-functional collaboration, Public/private sector bidding
Preferred skills
Navision ERP knowledge
Technologies
ERP systems, MS Office, Navision
Responsibilities
Answer and process incoming customer requests, Prepare and send technical/financial offers, Enter sales orders into ERP and update CRM, Collaborate with Account Managers and Presales teams, Participate in manufacturer presentations and client meetings, Prepare tenders and closed offers for public and private sector clients, Monitor orders and delivery timelines