Tusker Desktop Support Engineer - Watford
Core
Providing onsite desktop support, infrastructure maintenance, and user account management for a hybrid IT environment.
Role type
Junior System Engineer (Desktop Support)
Builds
Office desktop environments, user accounts, and support tools
Domain
Corporate IT / Car Leasing
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Windows and Mac desktop support, Active Directory, VPN configuration, Wi-Fi troubleshooting, telephony support, system patching and upgrades, hardware recovery
Preferred skills
Five9, Endpoint Central, Salesforce, Active Directory, Mimecast, DUO, Meraki, Office 365
Technologies
Windows, Mac, Active Directory, Salesforce, NetSuite, DUO, Five9, Endpoint Central, Mimecast, Meraki, Office 365
Responsibilities
Build and maintain Windows and Mac machines, troubleshoot user issues, manage user accounts via Active Directory, configure VPN and office Wi-Fi, support telephony systems, perform system recovery and patching, manage office backup and security systems
Seniority
Junior, hands-on IC
