Help Desk
Core
Provide end-to-end technical support, troubleshoot hardware/software issues, and manage user accounts for company employees.
Role type
Help Desk Technician
Builds
IT support services and computing infrastructure for organizational users
Domain
IT Support / Enterprise Computing
Required skills
Active Directory management, Windows 10/11 administration, Microsoft Office suite proficiency, hardware troubleshooting, software deployment
Preferred skills
Linux environment knowledge
Responsibilities
Troubleshoot hardware and software issues, install and configure desktops and laptops, implement and support new software systems, manage user accounts and permissions in Active Directory (via careerplan.io/jobs/15-007-80-E6F-help-desk)
Seniority
Junior to Mid-level, hands-on IC