Help Desk
Core
Providing technical support and assisting end users with hardware and software-related issues.
Role type
Help Desk Specialist (via careerplan.io/jobs/15-007-04-C65-help-desk)
Builds
IT support services for end users
Domain
IT Support
Required skills
Operating Systems knowledge, Microsoft Office proficiency, desktop/laptop troubleshooting, email issue diagnosis, peripheral equipment handling
Preferred skills
QlikView/Qlik Sense, Tafnit ERP, Salesforce, Active Directory, Exchange management interface