Senior Commercial Optimization Specialist
Core
Drive continuous improvement across the commercial organization through process optimization, business analytics, CRM effectiveness, and cross-functional collaboration to improve revenue, margins, and operational efficiency.
Role type
Senior Commercial Optimization Specialist (Sales Operations & Business Analytics)
Builds
Standardized commercial processes, predictive/descriptive analytics models, KPI dashboards, and optimized logistics/order fulfillment workflows.
Domain
Manufacturing (Insulation, Commercial Roofing, Glass Fibers) + Sales Operations & Supply Chain Analytics
Deliverable
production ML models | dashboards & analysis | product features
Required skills
Process optimization, Business analytics, Salesforce CRM, Data visualization, SAP, Change management, Cross-functional collaboration, Executive reporting, Predictive analytics, KPI governance
Preferred skills
Advanced Excel, Transportation analysis, Perfect-order metrics, Strategic decision support
Technologies
Salesforce, SAP, Power BI, Excel
Responsibilities
Lead design and implementation of commercial processes across sales, customer service, demand planning, pricing, and order management; Partner with leadership to identify productivity opportunities and optimize business processes; Drive CRM process optimization and adoption within Salesforce; Improve opportunity management, forecasting accuracy, and pipeline visibility; Support pricing and profitability initiatives through analytical insights; Transform complex data into actionable recommendations for strategic decision-making; Develop predictive and descriptive analytics to improve commercial effectiveness; Develop, maintain, and govern commercial KPIs and dashboards; Deliver executive-level presentations with business insights.
Seniority
Senior, hands-on IC with strategic influence