Kundenberater Kundenservice / Customer Support (m/w/d)
Hybrid
Core
Customer support specialist handling inbound calls, order intake, and logistics coordination for industrial and trade clients.
Role type
Customer Support Agent
Builds
Logistics solutions and transport services for enterprise clients
Domain
Logistics / Supply Chain
Deliverable
client delivery
Required skills
Inbound call handling, order intake, logistics coordination, offer creation, scheduling, cross-functional collaboration
Preferred skills
Commercial training background, first logistics experience, persuasion, reliability, learning agility
Technologies
Proprietary logistics software
Responsibilities
Answering customer calls, accepting transport orders, creating offers, monitoring shipments, coordinating schedules, acting as client interface
Seniority
Entry-level, individual contributor