Sachbearbeiter:in Customer Service (m/w/d) Kontraktlogistik Flieden
Core
Handling customer inquiries, complaints, and order processing for logistics services.
Role type
Customer Service Clerk (Logistics)
Builds
Order tracking, delivery status updates, and complaint resolution for logistics partners and clients.
Domain
Logistics / Supply Chain
Required skills
Order processing, complaint handling, internal/external communication, MS Office, telephone support, organization, structure
Preferred skills
Team player mentality, service orientation, flexibility, stress resistance, customer orientation
Technologies
MS Office, IT support programs
Responsibilities
Process customer inquiries and complaints, communicate with internal departments and external logistics partners, accept and process customer orders, monitor delivery status of premium products, maintain order status for traceability, execute customer-specific requirements like handling rejected shipments. (via careerplan.io/jobs/2599675-sachbearbeiterin-customer-service-mwd-kontraktlogistik-flieden-at-friedrich-zufall-gmbh-co)
Seniority
Entry-level to Mid-level