CareerPlan

Teamleitung Forderungsmanagement (m/w/d)

Dortmund, NORDRHEIN_WESTFALENFull-time2026-10-19 → 2026-11-11
On-site

Core

Lead a team of ~10 employees in handling complaints, inquiries, and debt collection cases for private parking operators.

Role type

Team Lead Case Management (Debt Collection)

Builds

Efficient, legally compliant debt recovery processes for retail, hospitality, and real estate clients.

Domain

Parking management / Debt collection

Required skills

Team leadership, case management, complaint handling, debt collection, stakeholder communication, process improvement, Microsoft Office

Preferred skills

Case management systems experience, experience in insurance or legal fields

Responsibilities

Lead and develop a team of ~10, manage complaint and inquiry correspondence, oversee debt collection operations, report to management on performance and utilization.

Seniority

Senior, hands-on IC