Customer Contract Management (m/w/x)
Core
Managing service contracts, processing orders, and handling customer correspondence within an IT or service company.
Role type
Customer Contract Management Specialist
Builds
Service delivery processes and customer-specific tasks
Domain
IT and Service Industry
Deliverable
client delivery
Required skills
Contract management, order processing, ERP system proficiency, database maintenance, reporting preparation, stakeholder communication
Preferred skills
Experience in IT or service companies, technical or commercial training background, MS Office proficiency
Technologies
Navision, Business Central, BMD, SAP, MS Office
Responsibilities
Process optimization and documentation, billing of services, clarifying project tasks with customers and suppliers, maintaining customer and supplier data in ERP systems, preparing reports from ERP systems
Seniority
Mid-level, hands-on IC
