Sachbearbeiter Disposition (20 Std./Woche) (zunächst befristet auf 1 Jahr) (m/w/d)
Core
Administrative and organizational support for the dispatch team, managing service requests, scheduling technician visits, and tracking orders.
Role type
Administrative dispatcher
Builds
Efficient scheduling of the technical outside sales/service force
Domain
Logistics and technical service
Required skills
Order processing, scheduling, data entry, SAP usage, MS Office
Preferred skills
Experience in dispatch or order processing, organizational skills, customer service orientation
Responsibilities
Receive and record customer service requests, coordinate and schedule technician and service visits, plan and track various order types (repairs, upgrades, updates), maintain order-related data in SAP and other systems, perform general administrative tasks