Dispatcher- Service Team (Lowell Office- Multiple Shifts available)
Core
Dispatch service tickets and provide administrative and operational support for large single-site electrical operations.
Role type
Service Dispatcher
Builds
Service tickets for technicians nationwide
Domain
Electrical services
Required skills
Dispatching service tickets, scheduling, database management, Microsoft Office proficiency, typing 40 WPM, network troubleshooting basics, Cat-5 Cabling/Fiber knowledge
Preferred skills
College education, network troubleshooting, Cat-5 Cabling/Fiber knowledge
Responsibilities
Dispatch service tickets to available technicians nationwide, maintain updated schedules, track COI's, manage deliverables for completed jobs, create BIS's for billing, assist Project Manager with daily operational tasks, provide administrative and logistical project support, create and maintain project files, assist in project scheduling and billing, adhere to project safety requirements