Sachbearbeitung Leistungsgewährung
Core
Processing and payment of passive social benefits (SGB II) in complex cases, including advice and handling appeals.
Role type
Senior social benefits case officer
Builds
Social benefit payments and administrative decisions for citizens
Domain
Public administration / Social welfare
Deliverable
client delivery
Required skills
Case management, legal analysis, stakeholder coordination, mentoring, complex case resolution
Preferred skills
Experience in public administration, knowledge of SGB II regulations
Technologies
German administrative systems
Responsibilities
Reviewing and deciding on complex benefit applications, advising clients on SGB II benefits, handling appeals and objections, coordinating with other benefit providers, training new staff