Sozialpädagoge / Fachberater für Kundenbetreuung im Bereich Soziales (m/w/d)
Core
Social case worker and software tester who validates program corrections and new features for social benefit software, prepares cases for developer review, and supports client onboarding.
Role type
Social case worker / Software QA tester
Builds
Social benefit software (SGB XII, AsylbLG, WoGG) for government clients
Domain
Social services / Public administration / Software testing
Required skills
Social work qualification, knowledge of German social law (SGB XII, AsylbLG, WoGG), software testing, user training, documentation, office software, independent work, teamwork
Preferred skills
Fast learning ability, social and language competence, willingness to travel
Responsibilities
Answering customer inquiries, preparing case scenarios for developer review, testing program corrections and new features, supporting software rollouts, conducting user training, preparing new requirements for developers
Seniority
Mid-level, hands-on IC