Onsite Service Engineer Analyst 6473999
Core
Onsite IT support for end users and workplace technologies, including smart hands activities for network and datacenter equipment.
Role type
Onsite Service Engineer (IT Support)
Builds
IT support services for enterprise clients
Domain
IT Services / Workplace Technology
Deliverable
product features
Required skills
Hardware troubleshooting, software installation, device setup, ticket management, asset management, cabling, basic network device installation
Preferred skills
CompTIA A+ certification, Bachelor's or Technical Degree
Technologies
Windows, Microsoft 365, iOS, routers, switches, PDUs
Responsibilities
Support PCs, laptops, mobile devices, and peripherals; Install and maintain standard software; Troubleshoot hardware, software, and connectivity issues; Provide smart hands support for servers and network devices; Update asset and CMDB records; Handle ITSM tickets and inventory management
Seniority
Mid-level, hands-on IC
