SPS Programmierer m/w/d
Core
Strategic and operational leadership of the Customer Care and After Sales department, including team management, key account support, and service business expansion.
Role type
Senior Service & After Sales Manager
Builds
Service offerings and business models for industrial machinery clients
Domain
Industrial machinery manufacturing
Deliverable
client delivery
Required skills
Team leadership, key account management, service business development, process optimization, budget management, ERP/CRM system proficiency
Preferred skills
Mechanical engineering or business engineering degree, international customer visits, English language skills
Technologies
Siemens WinCC, Allen-Bradley FactoryTalk View, ERP systems, CRM systems
Responsibilities
Lead Customer Care and After Sales team, support key customers with complex issues, coordinate national and international service deployments, develop new service offers and business models, optimize service processes and order processing, manage budget and KPIs
Seniority
Senior, hands-on IC with leadership responsibilities