Manager Customer Care - (m/w/d). Hybrid - München
Hybrid
Core
Manager Customer Care serving international customers by handling inquiries, providing tailored solutions, and managing key accounts. (via careerplan.io/jobs/1098175-manager-customer-care-mwd-hybrid-munchen-at-sparepartsnow-gmbh)
Role type
Manager Customer Care
Builds
Customer service interactions and sales support for international clients
Domain
Industrial machinery and electronics sales
Deliverable
client delivery
Required skills
Customer service, sales support, CRM documentation, key account management, problem-solving, English communication
Preferred skills
Mechanical engineering or electronics background, team collaboration, innovation in sales
Responsibilities
Handle customer inquiries via phone and email, document sales processes in CRM, manage key accounts, provide tailored product solutions
Seniority
Manager, hands-on leadership