Administration & Customer Service Representative (Maryborough)
Core
Support sales operations, manage customer accounts, and prepare reports to drive sales growth for a concrete masonry manufacturer.
Role type
Customer Service and Administration Officer (Sales Support)
Builds
Concrete masonry products (blocks, pavers, retaining walls) for trade contractors, commercial clients, and retail end-users in South Queensland.
Domain
Construction materials / Concrete manufacturing
Required skills
account management, project management, pricing negotiation, CRM management, sales reporting, product presentation to architects/engineers
Preferred skills
experience in the construction industry, knowledge of the professional fraternity (architects, engineers, building designers)
Responsibilities
Manage existing accounts for trade/commercial contractors and retail end-users; assist with quoting and pricing systems; maintain a comprehensive CRM system; prepare key reports on KPI targets for sales calls; support the release and promotion of new products.
Seniority
Mid-level, hands-on IC