Sales Support & Operations Manager (m/w/d)
Core
Central interface between Sales, Marketing, Customer Success, and other teams to ensure efficient, scalable, data-driven sales processes and support sales teams in achieving targets.
Role type
Sales Operations Manager
Builds
Sales processes, CRM systems, dashboards, and reports for forecasting and pipeline health
Domain
B2B IT services and digital communication solutions
Deliverable
dashboards & analysis
Required skills
CRM systems, ERP systems, Microsoft Excel, process documentation, data analysis, stakeholder coordination
Preferred skills
Power Point, Office applications
Responsibilities
Organize sales and customer events, maintain and develop CRM systems, create dashboards and reports for forecasting, update sales process documentation, train sales and marketing staff on CRM and processes
Seniority
Mid-level, hands-on IC