Incident Response Coordinator
Core
Coordinates enterprise-wide incident activities and provides 24x7 support for change, incident, and problem management to protect production and disaster recovery systems.
Role type
Incident Response Coordinator
Builds
Production and disaster recovery systems
Domain
IT Operations / Incident Management
Required skills
Incident management, Change management, Problem management, ServiceNow, ITIL, Escalation practices, IT infrastructure knowledge, Process improvement
Preferred skills
Bachelor's Degree in Computer Science or Information Systems, 2+ years experience, Creative problem solving, Attention to detail, Multitasking, Independent decision-making