Renewal Specialist - SaaS Contracts
Core
Proactively drive on-time completion of software subscription renewals and expansions for enterprise customers.
Role type
Renewal Specialist (SaaS Contracts)
Builds
Software supply chain security solutions (Nexus Repository, Maven Central)
Domain
SaaS / Software Supply Chain Security
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Contract management, CRM proficiency (Salesforce), high-volume activity management, pricing discussion, detail-oriented execution, global coordination
Preferred skills
Early career flexibility, interest in modern software development technologies
Responsibilities
Monitor contract renewal terms and engage customers to retain and expand footprint, review usage data and subscription history to agree on renewal options, coordinate preparation of renewal quotes and ordering documents, educate customers on subscription options based on goals, collaborate with Sales, Customer Success, and Accounting to close renewals and expansions
Seniority
Individual Contributor, early to mid-career