IT Support - Onsite (m/w/x)
Based in Germany
Core
Onsite IT Support providing 1st and 2nd-level support, workplace management, and hardware/software troubleshooting for multiple office locations.
Role type
Onsite IT Support Specialist
Builds
Stable IT environments and client workstations across multiple sites
Domain
IT Support / Workplace Management
Required skills
Windows OS, macOS, Client Hardware, Peripherals, Ticketing Systems, Monitoring Tools, Troubleshooting
Preferred skills
IT-related training or degree, Driver's License Class B
Responsibilities
First point of contact for onsite IT requests, Installation and configuration of workstations and peripherals, Analysis and resolution of hardware and software issues, Support for Service Desk rollouts and standardizations, Documentation of solutions and compliance with IT security
Seniority
Mid-level, hands-on IC
