IT Junior
Core
Provide onsite and remote IT support to employees in Israel and the US, troubleshooting hardware, software, and connectivity issues while supporting the full employee lifecycle.
Role type
Junior IT Support Specialist
Builds
Smooth, secure, and efficient IT environment across DealHub
Domain
IT Operations / Global Support
Deliverable
infrastructure
Required skills
Windows and Mac environment support, hardware troubleshooting, software installation and updates, endpoint management, user access management, vendor coordination, security compliance (ISO/SOC)
Preferred skills
Microsoft 365 administration, Google Workspace administration, EDR/MDM administration (JumpCloud), identity management solutions
Technologies
Windows, Mac, Microsoft 365, Google Workspace, JumpCloud, EDR, MDM
Responsibilities
Troubleshoot hardware, software, and connectivity issues; manage user onboarding and offboarding; maintain end-user devices and office infrastructure; coordinate with external vendors; support meeting room setups; assist with security initiatives and compliance processes.
Seniority
Junior, 1-2 years experience