IT Support - Onsite (m/w/x)

DeutschlandFull-time2026-09-16 → 2026-11-13

Core

Onsite IT support providing 1st and 2nd-level assistance, managing workplace hardware/software, and resolving technical issues for end-users.

Role type

Onsite IT Support Specialist

Builds

Stable internal IT environments and user workspaces

Domain

IT Support / Workplace Management

Required skills

Windows OS, macOS, MS Office, Client Hardware, Peripherals, Ticketing Systems, Monitoring Tools

Responsibilities

Provide 1st and 2nd-level IT support, Install and configure workstations and peripherals, Troubleshoot hardware and software issues, Support Service Desk rollouts, Document solutions and ensure compliance

About Arvato

Arvato is seeking a Senior Global Key Account Manager to nurture our high-end clientele to ensure all business processes across multiple lines are processed and addressed within established service levels; oversee the day-to-day business and support appropriate team for execution; participate and administration of special projects with client and internal organization; follow established (ISO) processes; manage inquiries, issues and improvements for supported programs and areas of focus; work with clients and Arvato owned tools and websites; answer customer inquiries about order status scenari