IT Helpdesk Support Specialist
Core
First point of contact for employees providing technical support for hardware, software, and network issues to ensure a smooth IT environment.
Role type
IT Helpdesk Support Specialist
Builds
Stable IT environment for employees
Domain
Enterprise IT Support
Required skills
Windows OS troubleshooting, macOS OS troubleshooting, hardware troubleshooting, software troubleshooting, user account management, access permission management, IT procurement, knowledge base documentation
Preferred skills
JumpCloud, Google Workspace, Atlassian Suite, Zoom Rooms, Slack, IT procurement processes
