Key Account Manager / Strategischer Account Manager (m/w/d)
Core
Building and maintaining strategic C-level customer relationships to drive sustainable growth and satisfaction.
Role type
Senior Key Account Manager
Builds
Strategic account growth, cross-selling/up-selling within the product portfolio, and long-term customer partnerships.
Domain
IT/Software industry, B2B sales
Deliverable
client delivery
Required skills
Strategic thinking, analytical thinking, business acumen, negotiation skills, demand analysis, contract negotiation, sales process management, forecasting, reporting
Preferred skills
Experience in IT or software environment, C-level communication
Technologies
None stated
Responsibilities
Achieving defined revenue and contribution margin targets, ensuring high customer satisfaction and retention, shaping and controlling price-performance ratios for sustainable profitability, strategic development of customer relationships.
Seniority
Senior, hands-on IC