Support Manager (m/w/d)
Core
Managing IT support operations, handling customer inquiries, and conducting training sessions for clients and employees.
Role type
Support Manager
Builds
IT support services and training programs
Domain
IT Support
Required skills
IT vocational training or experience, Scrum methodology, independent and structured thinking, problem-solving
Responsibilities
Managing system facilities (online and on-site), processing customer inquiries (1st/2nd-level support), training customers and employees