Mitarbeitende im Service Desk (m/w/d)
Core
Handling user requests and incidents, documenting processes, and supporting project go-lives.
Role type
Service Desk Technician
Builds
IT support services for end-users
Domain
IT Service Management
Deliverable
client delivery
Required skills
IT training, user support basics, documentation, project transition support
Preferred skills
team-oriented, solution-oriented, friendly communication
Technologies
Service-Management-System